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MAKE MORE OF EVERY ENQUIRY.

Turn the interest you already have into your next booking.

Turn enquiries into bookings and follow-up into repeat business. Hexyl Flow connects the software you already use, so the next step happens automatically.

Try a live demoExplore packages

Start with one workflow. Keep the software you trust.

Choose your industryDentistryDermatologyTrades
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THIS IS HEXYL AT WORK

From enquiry to next booking.

Illustrative workflow
01 / 04

Turn interest into enquiries.

A visitor finds your business.

“Can I book a consultation?”

02 / 04

Answer while your team is busy.

“Do you have appointments?”

Hexyl replies using your information.

03 / 04

Make the booking happen.

Deposit link sent on WhatsApp.

Payment confirmed. Booking saved.

04 / 04

Bring customers back.

“Ready for your next visit?”

A new appointment, booked.

Examples depend on your chosen products, approved information and connected software.

HEXYL FLOW · SOFTWARE CONNECTIONS & AUTOMATION

Keep the software you trust.
Make it work better together.

Hexyl Flow connects your existing tools through their APIs—the connections software uses to share information and start tasks. Link enquiries, records, bookings and payments around the way your business works.

Connections in hours

Start with supported systems and one clear task. We confirm the access and actions needed, so your team can keep using familiar software.

Your first workflow, live faster

Put an agreed workflow live in as little as 24 hours once API access is available. More complex setups take longer; we confirm your timing before you commit.

Less copying. A clear next step.

Turn a new enquiry into a contact and a follow-up. Connect the outcome back to your system, with a route to your team when an update needs attention.

Delivery times apply to supported systems and agreed workflows, after access is available. Your proposal confirms scope, timing, setup costs and support.

Start now

See how Hexyl Flow works

CHOOSE YOUR INDUSTRY

Built around the way
your business works.

Start with the Hexyl setup that speaks your language.

Illustrative dental practice reception with a receptionist and treatment room in the background
HEXYL FOR DENTISTRY

From the first patient call to the next check-up.

Explore dentistry
Illustrative dermatologist greeting an adult patient at a modern skin clinic reception
HEXYL FOR DERMATOLOGY

Help patients book a consultation.

Explore dermatology
Illustrative trades business owner beside a work van outside a British home using a smartphone
HEXYL FOR TRADES

Answer job enquiries. Book site visits.

Explore trades
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Illustrative optician helping an adult choose spectacles in an independent optical practice
HEXYL FOR OPTICIANS

From the first enquiry to the next eye examination.

Explore opticians
Illustrative receptionist welcoming an adult to a refined aesthetic clinic
HEXYL FOR AESTHETIC CLINICS

A clear next step for every consultation enquiry.

Explore aesthetic clinics
Illustrative hearing specialist speaking with an older adult at an audiology clinic desk
HEXYL FOR AUDIOLOGY CLINICS

From a hearing enquiry to an arranged visit.

Explore audiology clinics
Illustrative physiotherapist welcoming an adult into a bright physiotherapy clinic
HEXYL FOR PHYSIOTHERAPY CLINICS

Keep booking enquiries moving between sessions.

Explore physiotherapy clinics
Illustrative veterinary receptionist welcoming an owner and healthy dog into a practice
HEXYL FOR VETERINARY CLINICS

A clearer reception journey for pets and their owners.

Explore veterinary clinics
Illustrative receptionist greeting an adult patient at a private medical clinic
HEXYL FOR MEDICAL CLINICS

A clear route from patient enquiry to appointment.

Explore medical clinics
Illustrative podiatrist welcoming an older patient in a bright clinic
HEXYL FOR PODIATRY & CHIROPODY

From the first enquiry to the next routine visit.

Explore podiatry & chiropody
Illustrative practitioner speaking with an adult in a chiropractic and osteopathy clinic
HEXYL FOR CHIROPRACTIC & OSTEOPATHY

From a new enquiry to an organised follow-up.

Explore chiropractic & osteopathy
Illustrative groomer with a healthy dog in a bright grooming salon
HEXYL FOR PET GROOMING

From a pet owner’s enquiry to the next groom.

Explore pet grooming
EXPERIENCE THE WHOLE JOURNEY

Book by voice.
Reschedule on WhatsApp.

Try a demonstration diary. Book, change or cancel an appointment and check the result on your phone.

Try the voice demoOpen the browser demoTry the WhatsApp demo

Fictional appointments. Optional test payments. Live availability checked before you share details. Verify your WhatsApp number to try the assistant in your browser.

UNLOCK THE POTENTIAL YOU ALREADY HAVE

Before you spend on more leads,
make more of the ones you have.

Even a dedicated reception team can leave enquiries uncontacted. Hexyl adds a route from follow-up to booking, working around your people and existing software.

01 · UNCONTACTED ENQUIRIES

Your team finishes.
The follow-up continues.

Configure Hexyl to pick up eligible leads still waiting for contact, including after your team’s working hours. It can initiate a voice call or WhatsApp conversation within the contact times you approve.

See the example workflow
  1. Your connected customer system identifies a lead still awaiting contact.
  2. Hexyl’s scheduler starts the agreed outreach and retry sequence.
  3. The conversation answers approved questions and offers suitable availability.
  4. A saved booking, payment status or handover updates the customer record.
Example: an enquiry left after reception closes

“Hello, you asked us about an appointment. Would you like help finding a suitable time?”

Illustrative opening · sent only through an agreed, eligible contact workflow
Build my lead follow-up solution
02 · OVERDUE RECALLS

The next booking may already
be in your customer records.

Invite customers back for their next visit. Set the recall frequency and booking rules; Hexyl’s scheduler can start voice or WhatsApp outreach using eligible records from your connected system.

See the example workflow
  1. Your team defines who is due, the interval and exclusions.
  2. Hexyl checks for an existing booking before starting contact.
  3. The voice or chat conversation helps arrange a suitable appointment.
  4. The confirmed booking updates the record and stops that recall sequence.
Example: a routine return visit is due

“Hello, it’s time to arrange your next visit. Would you like help choosing a day?”

Illustrative recall · timing and wording set by your business
Build my recall solution

A sales workflow that goes beyond answering the phone.

Identify → Contact → Book → Collect a deposit → Update your records.

Hexyl Connect, Book and Flow bring conversations, your connected software and Hexyl’s built-in scheduler together. Use these products for approved lead follow-up. Add Pay for WhatsApp deposits. Hexyl Reach campaign tools are coming soon.

You set contact windows, frequency, maximum attempts and handover rules. Configure sequences to stop on booking, reply, opt-out or team takeover. Connections and permitted outbound actions are confirmed before launch; the appropriate person in your business approves recall timing.

YOUR FIGURES. YOUR ESTIMATE.

What could your next bookings
already be worth?

Explore lead follow-up, overdue recalls and staff time for your business. Enter your own figures; nothing is filled in for you.

1. Uncontacted lead opportunity

Start with unique enquiries still uncontacted after your team’s usual process. A missed call that was returned successfully does not belong in this group.

Enter your figures to see an estimate.
How this is calculated

New enquiries × uncontacted share × reach rate × booking rate × completion rate = estimated additional completed bookings. Each percentage is divided by 100. Completed bookings × average value = potential gross revenue in this scenario.

Fractional bookings are shown as a mathematical estimate. This excludes delivery costs, payment fees, Hexyl charges and profit margins. These are your assumptions, not measured Hexyl results.

2. Overdue recall opportunity

Use a separate group of existing customers due a return visit. Exclude people already booked, opted out or counted in the lead scenario. Estimate only additional bookings beyond your normal recall process.

Enter your figures to see an estimate.
How this is calculated

Eligible overdue recalls × reach rate × booking rate × completion rate = estimated additional completed bookings. Each percentage is divided by 100. Completed bookings × average value = potential gross revenue in this scenario.

Fractional bookings are shown as a mathematical estimate. This excludes delivery costs, payment fees, Hexyl charges and profit margins. These are your assumptions, not measured Hexyl results.

3. Value of staff time

Value of staff time

Estimate how much routine work could be removed from your team’s day. Use a monthly total for the whole team.

Enter your figures to see an estimate.
How this is calculated

Hours you estimate could be freed × your hourly staff cost.

This is the value of time that could be available for other work, not guaranteed cash savings. It does not deduct Hexyl fees or assume staffing costs will fall.

The estimates are separate and should not be added together. Figures stay in this page and are not submitted with an enquiry. Use the same VAT basis for the figures you enter.

HEXYL PAY · PAYMENT LINKS ON WHATSAPP

Get the deposit.
Give the booking a stronger start.

Send a secure Stripe payment link in the WhatsApp conversation. Make it easier to pay, help reduce no-shows and spend less time chasing deposits.

Ask for commitment at booking

Set your deposit amount and payment window. Customers know what is needed to secure their slot.

Keep payment one tap away

The customer opens the link from WhatsApp and pays on a secure checkout page. Card details are not collected in the chat.

Keep unpaid slots moving

With Hexyl Book and a confirmed diary connection, hold a slot during its payment window and release it if payment lapses.

Build my booking and payment solution

Add Hexyl Pay for payment links and booking deposits. Choose Connect Messaging for WhatsApp delivery. Review your selected products and total before continuing.

A deposit, inside the conversationWhatsApp
That time works for me. How do I pay the deposit?
HEXYLYour deposit link is ready. It shows the amount, payment deadline and your booking terms.
Secure deposit payment

Amount and deadline set by your business.

Open secure payment linkIllustrative link · no payment can be made here
HEXYLThank you. Once payment is verified and your booking is saved, I’ll send your confirmation here.
Example workflow · Hexyl Connect + Pay + Book · subject to setup
Could retained bookings cover your subscription?
COULD RETAINED BOOKINGS COVER YOUR SUBSCRIPTION?

See how many bookings
would cover the monthly cost.

Use the contribution from a completed appointment: the amount left after the costs of delivering it and payment fees. A deposit is part of the booking payment, not extra revenue.

This compares costs with a scenario you choose. It does not predict how many no-shows Hexyl will prevent.

Enter your own figures to compare.
How this is calculated

Monthly Hexyl cost ÷ contribution per retained booking, rounded up to the next whole booking. Use the same VAT basis and include recurring usage or integration charges in your monthly cost. One-off setup costs are excluded.

Payment and cancellation terms remain yours. We’ll agree deposits, expiry rules, refunds and reminder timing before setup. Calculator figures stay on this page.

PRODUCTS FOR YOUR BUSINESS

Find the right products
for your business.

Choose the products you need for calls, marketing, bookings and everyday tasks.

Hexyl Connect — emerald glass and silver product illustrationHEXYL CONNECT
HEXYL CONNECT · CALLS, WHATSAPP & WEB CHAT

Keep every customer conversation moving.

Your messages. One conversation.

Explore Hexyl Connect
Use one product or combine several.Build my package
A CLOSER LOOK AT HEXYL

See how the products work together.

Start with conversations, then explore bookings, payments and the other products in our short video guides.

Explore all eight videos

Hexyl Connect: how it works

30 seconds · Narration & English captions
Illustrative guide · English captions in player controlsDownload video
Read the transcript

Your next customer won’t always call during office hours. Hexyl Connect answers calls, WhatsApp and web chat using your approved services, prices and opening hours. Keep the conversation moving when your team is busy. When a person takes over, the history is ready. Add Hexyl Book to connect enquiries to your diary. Fewer loose ends. A clearer next step for your customers. Explore Hexyl Connect, and build the package your business needs.

SEE IT. TRY IT. AGREE THE DETAILS.

Know what you are
choosing.

Product examples explain the workflow. Your demo and written proposal help you check how it will fit your business.

Explore the workflow

Watch the short product explainers. They illustrate how Hexyl works; they are not customer case studies or evidence of measured results.

Watch product videos

Try the available demo

Check voice and WhatsApp demo availability. A live booking demo uses an example diary; contact details deliver the conversation and confirmation.

Check demo availability

Agree your launch checks

Confirm your software connection, booking rules, payment results and staff handover. Agree what happens if an answer or system update fails.

How we check the fit

Judge results using your own records: enquiries contacted, bookings made and visits completed. Calculator scenarios are estimates, not promised returns.

Connections to discuss
for your setupGoogle AdsMetaWhatsAppstripeDentallyPabau
Connections checked for your setupScope and costs confirmed in writingNo payment to request a proposal
A FEW GOOD QUESTIONS

Built around
your business.

Can I start with just one product?

Yes. Start with the product that solves your immediate need. Your proposal will set out what is included, any required connections and the options for adding more.

Do I have to change my website or phone number?

We check how your existing number can route to Hexyl during setup. If you already have a website, connect chat and booking to it. If you need a new one, Hexyl Sites gives you a starting point.

Which systems can Hexyl connect to?

Tell us which systems you use. We’ll confirm provider access and the exact actions your connection supports before you commit—for example reading availability, saving a booking or updating a contact. Product names and logos are not a guarantee that every software version or feature is supported.

What does it cost?

Choose Connect Messaging for WhatsApp and web chat, Connect Calls for phone answering, or both. View the pricing page for monthly prices, availability, VAT and usage details. Existing customer packages retain their agreed terms.

Can my team stay in control?

Yes. Your team can review conversation history and take over customer conversations. Business knowledge and website answers should come from approved information.

START WITH WHAT YOU NEED

Your next customer is calling.

Give every enquiry a next step. Start with one product and connect more when you need them.

Start now
PREFERRED PARTNERS

Preferred partners, alongside your existing tools.

MyClinicsOur preferred partner for dentistry
Try a live demo