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Messaging

Hexyl + WhatsApp Business

A full WhatsApp presence: booking conversations, confirmations, reminders and a team inbox for everything else.

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What syncs

Connected properly, not politely.

  • Patients book, reschedule and cancel entirely in WhatsApp
  • Template messages for confirmations and reminders
  • Voice notes transcribed so the AI can respond
  • Shared inbox with human handover

How connection works

Link WhatsApp Business during onboarding — guided, with a connection test before anything goes live. Your data stays where it is; Hexyl syncs with it rather than replacing it. Disconnecting is one switch, and every sync write is audit-logged.

Keep WhatsApp Business. Add a front desk that never sleeps.