AI Receptionist

Catch Every Patient Call, Around the Clock

24/7 appointment booking via chat, WhatsApp, SMS, and voice. Handle multiple patient inquiries simultaneously with seamless handover to staff.

Configured Availability Multi-Channel Support Review Data Responsibilities

Explore All AI Employees

AI tools that support your team.

Choose the administrative tasks you want to support. Agree the products, connections, permissions and staff responsibilities, then test the workflow before launch.

Scope
Agree the workflow
Test
Check staff handover
Review
Measure your pilot
Features

AI Receptionist Capabilities

Support selected front-desk tasks with agreed connections and staff handover

AI Chat Agent

Intelligent chatbot trained on dermatology terminology, treatments, and your clinic specifics

Multi-Channel Support

Unified inbox for Web Chat, WhatsApp, SMS, and Voice calls

Smart Booking

Real-time calendar sync with Pabau/Cliniko for instant appointment scheduling

Bot-to-Human Handover

Seamless escalation to staff for complex cases with full context preserved

Dynamic Forms

Conversational intake forms for new patient registration and pre-consultation questionnaires

Language Availability

Confirm supported languages for your chosen channels and test them before launch

How It Works

From First Contact to Booked Appointment

See how the AI Receptionist handles patient inquiries seamlessly

1

Patient Reaches Out

Via Web Chat, WhatsApp, SMS, or Voice call at any time of day or night

2

AI Understands Intent

Natural language processing identifies if they want to book, reschedule, or ask questions

3

Real-Time Availability

Checks your practice management system for open slots that match patient preferences

4

Booking Confirmed

Appointment is created, patient receives confirmation, and staff is notified

Use Cases

What Your AI Receptionist Handles

After-hours appointment inquiries
Treatment pricing questions
Appointment rescheduling and cancellations
New patient intake forms
Pre-consultation questionnaires
Directions and parking information
Integrations

Connects With Your Clinic Software

Real-time sync with your practice management system

Pabau Full bidirectional sync for patients, appointments, and services Active
Cliniko Patient records and appointment synchronization Active
Dentally Practice management integration for dental-dermatology crossover Active
Security & Compliance

Built for Healthcare

Your patients' data is protected with enterprise-grade security

Closed AI Architecture

The AI runs on our own infrastructure — patient conversations never train shared models

UK GDPR

Data subject request handling with compliance-aligned automation

Audit Ready

Comprehensive audit trails and activity logging for system actions

Ready to Catch Every Patient Call?

Let your AI Receptionist handle the front desk 24/7 while your team focuses on patient care.

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Free demo - No credit card required - HIPAA ready