AI Patient Coordinator

Turn Every Inquiry Into a Booked Appointment

Automated lead follow-up, ticketing system for patient requests, and GDPR-aligned data handling. Convert inquiries into loyal patients.

Automated Follow-Ups GDPR Aligned Full Audit Trail

Explore All AI Employees

Five AI employees. Always on. Never off sick.

Each one replaces a full-time role — answering calls, recovering no-shows, filling your diary, and building your reputation. Trained on your clinic. Ready from day one.

85%
Target follow-up rate
50%
Potential response time improvement
100%
GDPR-aligned data handling
Features

AI Patient Coordinator Capabilities

Streamline patient administration and never lose a lead

Ticketing System

Full helpdesk for patient requests with priority management, SLA tracking, and assignment routing

Lead Management

Capture leads from all channels, score by intent, and automate follow-up sequences

GDPR Compliance

Automated data subject request handling: export, deletion, anonymization within 30 days

Patient Surveys

Post-treatment satisfaction surveys with NPS tracking and sentiment analysis

Audit Logging

Complete trail of every action for CQC compliance reporting and staff accountability

Consent Management

Track and manage patient consent for treatments, communications, and data processing

Patient Journey

From First Inquiry to Loyal Patient

Automated coordination at every touchpoint

1

Lead Captured

From website forms, phone calls, WhatsApp, or walk-ins — every inquiry is logged instantly

2

Automated Follow-Up

AI sends personalised follow-up within minutes, not hours — by the channel the patient prefers

3

Appointment Booked

Seamless booking with confirmation, intake forms sent, and medical history pre-filled

4

Post-Visit Care

Aftercare instructions, satisfaction survey, review request, and next appointment reminder

Use Cases

Coordination Scenarios Handled by AI

New patient inquiry follow-up
Treatment plan acceptance tracking
Treatment consent collection
Post-procedure check-ins
Complaint resolution tracking
Data subject access requests
Security & Compliance

Built for Healthcare Administration

Full GDPR compliance with automated data handling

HIPAA Ready

Closed LLM architecture designed to keep patient data within your infrastructure

UK GDPR

Data subject request handling with compliance-aligned automation

CQC Aligned

Designed to support Care Quality Commission standards for dental practices

Ready to Streamline Patient Administration?

Let your AI Patient Coordinator handle the admin while your team focuses on delivering great dental care.

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Free demo - No credit card required - GDPR aligned